“And also to explore any other creative solutions where we might be able to move that deadline up,” she added. Meanwhile, the Biden administration’s nominee for Archivist of the United States wants to see if the backlog can be reduced faster.Īppearing before the Senate Homeland Security and Governmental Affairs Committee on Tuesday, Colleen Shogan said if she is confirmed, her first trip as Archivist will be to the NPRC “to see the operations on the ground, to figure out where we can find efficiencies, to make sure that we are using contractual authorities to the highest extent to make sure that work gets done in an expeditious fashion.” The agency projects that it will cut the current backlog of overdue requests in half to approximately 169,000 cases by September, with it being completely eliminated by Dec. “NARA has already expanded off-site operations, made significant investments in information technology, and substantially increased the workforce to maximize production and address the backlog.” “Nevertheless, we are committed to eliminating the backlog and restoring pre-pandemic response times as soon as possible,” it continues. The remainder of the backlog represent the most “complex cases,” NARA’s plan states. Requests for separation records represent about 60% of all requests received by the NPRC. NARA also notes that the backlog of overdue requests for military separation records - DD Form 214 requests - has been eliminated and returned to a pre-pandemic rate of servicing 90% of such requests within 20 days. The backlog of overdue requests, which haven’t had a response in more than 20 days, sits at approximately 338,000 cases. (Pssst: It includes health and life insurance cheat sheets, too!) New to civil service? Check out Federal News Network's New Hire Guide, brought to you by United Healthcare, to provide insights and pointers to first-time feds. Between the Lines with the Administrative Conference of the United States.The VA Toll Free # is: 1-8it will connect the caller to the nearest VA office. Veterans who filed a medical claim should contact the Department of Veterans Affairs (VA) in order to determine if their record is already on file. In addition, many health records were lent to the Department of Veterans Affairs prior to the 1973 Fire. After a claim is filed, the VA will obtain the original health record from the NPRC. Veterans who plan to file a claim for medical benefits with the Department of Veterans Affairs (VA) do not need to request a copy of their military health record from the NPRC. In order to determine where a medical record is located, please see the chart below:ĭischarged, retired, or separated from any componentĭepartment of VA, Records Management Centerĭischarged or retired from Reserves or National Guardĭischarged, retired, or separated from Active Duty - Reservists with 90 days active duty for training In 2014, the military services dicontinued the practice of retiring the records to the Department of Veterans Affairs (VA). Over the next six years, the other services followed suit. In 1992, the Army began retiring most of its former members' health records to the Department of Veterans Affairs (VA). In the 1990s, the military services discontinued the practice of filing health records with the personnel record portion at the NPRC. Medical records from the Department of Veterans Affairs (VA) are also not included. Typically, these records are NOT filed with the health records but are generally retired to the NPRC by the facility which created them (see clinical records for more information). In comparison, clinical (hospital inpatient) records were generated when active duty members were actually hospitalized while in the service. Health records include induction and separation physical examinations, as well as routine medical care (doctor/dental visits, lab tests, etc.) when the patient was not admitted to a hospital. Health records cover the outpatient, dental and mental health treatment that former members received while in military service. The Army and the Air Force retired its health records with the Official Military Personnel File, while the Department of the Navy (including the Navy, Marine Corps and Coast Guard) retired these files separately to the NPRC until the 1980s. In the past, all of the military services retired the individual health record, along with the personnel record, to the NPRC upon a service member's separation from service. Many OMPFs contain both personnel and former active duty health records, but the service branches discontinued retiring the health record portion to the NPRC in the 1990s. The Official Military Personnel Files (OMPF), held at the National Personnel Records Center (NPRC), are administrative records containing information about the subject's military service history.
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